Standard Mental Health First Aid

Standard Mental Health First Aid gives adults the practical knowledge and confidence to recognise when another adult may be experiencing a mental health problem or crisis—and respond appropriately.

The course helps participants understand common mental health concerns, recognise possible warning signs and approach someone in a supportive, respectful way. It provides a structured action plan for offering initial assistance, encouraging appropriate professional support and responding safely when concerns may be urgent.

What participants will learn

Participants develop practical skills to:

  • Recognise common signs of mental health problems

  • Approach someone and begin a supportive conversation

  • Listen and communicate without judgement

  • Provide appropriate initial support

  • Encourage professional and other helpful supports

  • Respond to selected mental health crisis situations

  • Understand the limits of the Mental Health First Aider role

  • Maintain appropriate personal and professional boundaries

Who this training suits

This course is suitable for employees, supervisors, managers, health and safety representatives, HR professionals and community-facing workers who want greater confidence supporting adults experiencing mental health concerns.

It can be particularly valuable for organisations seeking to strengthen mental health literacy, encourage earlier support-seeking and develop a shared, responsible approach to workplace mental health.

Delivery and accreditation

Standard Mental Health First Aid can be delivered face-to-face or through an approved blended format, subject to current Mental Health First Aid Australia requirements.

Eligible participants may complete the course accreditation assessment in accordance with Mental Health First Aid Australia requirements. Accreditation does not qualify participants to diagnose or provide counselling or clinical treatment.

Training is available for workplace groups in Dubbo and across regional NSW, with blended options available online nationally where appropriate.

Supporting earlier and more confident action

Organisations benefit from employees who are better prepared to notice concerns, have appropriate conversations and connect people with professional assistance—without taking on responsibilities outside their role.


Mental Health First Aid Australia Licensed Instructor - Tim Carr

Licensed Mental Health First Aid Instructor

Tim is licensed to deliver Mental Health First Aid training as part of TCWC’s broader workplace capability and psychosocial safety services.